To request a claim from Royal Air Maroc know that one needs to fill out an online form provided in their official website. No sooner than you have generated the query, you will receive an acknowledgment of the receipt along with the reference to the request that you have made. In case you have already submitted a complaint to the airlines, then for the following, send your message to the email id- serviceclient@royalairmaroc.com , remember to use the same subject as your earlier mail, which may include the ticket number.
If you have made your reservation through a travel agency then we request you to connect with your respective agency only. Ask them about the commercial policy, which is there for the passengers, like changing travel dates, refunding your ticket, issuing a credit note, and many passenger-friendly provisions are there.
Air Maroc makes sure that they inform the passengers about the status of cancelations, delays, and flight diversions within the 30-minute duration - after receiving the update.
- Keeping passengers updated on flight information through our reservation telephone systems, www.royalairmaroc.com, and through SMS, email, and telephonic subscriptions for flight status notifications.
- Providing our gate agents, as well as other resources in US airports, with delivering their message consistently and in a timely manner to the boarding gate area.
- Updating displays of flight status and other sources of flight information under our control at US airports and providing flight status updates to U.S. airports that accept such information for their airport-controlled display systems.
FREQUENTLY ASKED QUESTIONS (FAQs)
Ans. Complaints regarding any such flights to or from the United States can be sent to our Customer Service Department through email at serviceclient@royalairmaroc.com.
Ans. Was your flight on Royal Air Maroc canceled? Under Regulation 261/2004, you can be eligible for up to ?600 in compensation per individual. Learn more about your rights and see if you qualify for reimbursement.
A variety of alcoholic and soft drinks, as well as French and Moroccan wines, are offered to go with your meals. Following your dinner, digestive and hot beverages (tea, Nespresso coffee) will be provided.
Ans. Wi-Fi On Stream is the name of Royal Air Maroc's restricted internet service, which enables users to access and stream games, music, and movies.
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